In order to strengthen service awareness, improve the medical environment, optimize the service process, each hospital truly implements the target requirements of "good service, good quality. Good medical ethics, and public satisfaction", improves outpatient service functions, improves hospital service quality, and saves patients time for medical treatment. To improve the efficiency of medical treatment, many hospitals have set up "one-stop service centers" commonly known as nurse station service desks in the outpatient halls of many hospitals.